Breaking Down the GitHub Copilot Product Page: A Lesson in Writing Copy About AI

Breaking Down the GitHub Copilot Product Page: A Lesson in Writing Copy About AI

There have rightfully been tons of articles written about GPT-powered AI’s impact on marketing. But lately I’ve found my mind wandering to the other side of the coin: How will GPT-powered AI be marketed? Which companies will nail communicating the incredible power of this technology to customers? Who will be able to translate its benefits […]

What I Learned Analyzing 16 Years of MailChimp Home Pages

What I Learned Analyzing 16 Years of MailChimp Home Pages

For a long time, people (including me!) have fawned over the fun, delightful bits of copy MailChimp sprinkles throughout their product and marketing assets. But it’s become increasingly obvious that there’s a lot more than just fun branding to the self-funded Atlanta company that’s grown to over 16 million customers and 700+ employees. And people […]

Disruption and Chill: Breaking Down the Evolution of the Netflix Brand

Disruption and Chill: Breaking Down the Evolution of the Netflix Brand

A few weeks ago, I was reading back through Clayton Christensen’s classic book on disruptive innovation, The Innovator’s Dilemma, when a thought struck me: We hear a lot about the strategic and product decisions that make companies disruptive, but we rarely see much about how those companies marketed their products. Everyone knows, for example, that […]

What I Learned Analyzing 13 Years of Basecamp Home Pages

What I Learned Analyzing 13 Years of Basecamp Home Pages

Every now and then, you come across a company whose copy can only be described as swipe-worthy. By swipe-worthy I mean that almost anytime you see them trying out a new headline or testing a new web page design, you immediately screenshot it and tuck it away for inspiration in what copywriters often refer to […]

Breaking Down the Rebranded IHOP (IHOb?) Website

Breaking Down the Rebranded IHOP (IHOb?) Website

Earlier this week, IHOP announced that it changed its name to IHOb. The International House of Pancakes became the International House of Burgers: They broadcasted the change all over social media, proclaiming to be all in on burgers from here on out: All in is all we know. Come try one if you want a […]

Typeform rebranded. Let’s break down their new homepage!

Typeform rebranded. Let’s break down their new homepage!

If your company lasts long enough, one thing is certain—it will eventually go through a rebrand. (Unless you’re Craigslist.) And OK, other things are probably certain too, but just continue this train of thought with me for a second. Anyway, when you do go through the rebrand, something very scary will happen… …the internet will […]

HomePod is missing Apple’s marketing magic. What happened?

HomePod is missing Apple’s marketing magic. What happened?

There’s been something about the way Apple is promoting its new smart speaker, HomePod, that I can’t quite put my finger on. Tim Cook set the tone for how they would promote the device back when he introduced it in 2017. He started by reminding everyone how much Apple truly has revolutionized our relationship with […]

How Patagonia Solved a Hated Ecommerce Problem with Great UX

How Patagonia Solved a Hated Ecommerce Problem with Great UX

If you buy clothes online, you’re probably used to the dread that gathers in the pit of your stomach when you see this section of the page: Which size am I again? Do their jackets run big or small? Ugh, I don’t want to have to return this. These are the thoughts that plague the […]

5 Rules That Make Writing About Your Own Product Easier

5 Rules That Make Writing About Your Own Product Easier

The other day I saw a tweet that instantly made me want to check out a product: Specifically, the part that says “getting random Kindle highlights each day.” That sounded awesome! But what I found on the page he linked to confused me: “Don’t let your Kindle highlights disappear.” When I read that headline, I […]

Breaking Down BuzzFeed’s Tasty One Top Sales Page

Breaking Down BuzzFeed’s Tasty One Top Sales Page

Unpopular opinion alert: I think BuzzFeed is a really smart company. Yes, the company that built its reputation on listicles, clickbait headlines, and annoying viral quizzes. Oh, and those overhead cooking videos you get sucked into watching on Facebook once a week (admit it!): I’m talking about their video series called Tasty, which racked up 1.1 […]